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Situation
When Atlanta set out to captivate visitors and showcase its rich tapestry of culture, dining, and attractions, they faced a challenge familiar to many communities: standing out in a sea of travel options. With so much to offer, the task wasn’t about creating interest — it was about creating connections. Enter Madden, ready to bridge the gap between digital discovery and memorable experiences.
Atlanta’s existing website was more map than compass — plenty of content, but little guidance for travelers looking to explore the city in ways that felt personal and relevant. Visitors struggled to pinpoint attractions that matched their specific interests, and while the information was all there, it lacked the intuitive flow and magnetic energy to keep users engaged.
At the heart of this project was a need to make digital exploration as exciting as stepping onto Atlanta’s iconic Peachtree Street. The answer? A user-centric website powered by personalized content and smart technology, with natural language processing (NLP) and AI at its core. By analyzing visitor behaviors, preferences, and search patterns, we created a platform that feels less like a website and more like a digital concierge—offering tailored recommendations, predictive insights, and dynamic content that evolves with each interaction to transform digital curiosity into seamless, real-world exploration.
APPROACH
We began by reimagining Atlanta’s digital presence as an intuitive, interactive guide — not a directory. The answer was a user-centric website powered by personalized content and smart technology, designed to deliver tailored recommendations that transform digital curiosity into seamless, real-world exploration.
To bring this vision to life, we integrated AI and natural language processing (NLP) into every layer of Discover Atlanta’s digital experience. At the heart of this approach was a content ecosystem designed to adapt, respond, and anticipate user needs. Through advanced data modeling, the platform dynamically curates personalized recommendations, ensuring that each visitor feels as though the site was built just for them. From suggesting itineraries based on browsing history to surfacing hidden gems tailored to individual interests, AI-driven insights make every interaction more meaningful.
But we didn’t stop there. The entire site was overhauled for better performance and user experience. From faster load times to visually stunning layouts, every element was crafted to maximize accessibility, engagement, and SEO. Key elements included:
- Interactive Map Integration: A seamless tool for travelers to filter attractions by neighborhood, ensuring every click led to relevant, hyper-local suggestions.
- Streamlined Navigation: A restructured layout making it easy to find information, from events to local guides, in just a few clicks.
- Compelling Visual Storytelling: We revamped the content layout on key pages and added deeper reads, inviting users to dive beyond the main navigation for a richer experience.
RESULTS
- Time-on-page skyrocketed, with users spending 40% more time exploring content compared to the previous site.
- The interactive map became a star, driving 60% of total user interactions and receiving rave reviews in feedback surveys.
- Visitor conversions increased by 35%, proving that a better online journey leads to more real-world adventures.
- Organic page views soared by an impressive 83%, showcasing the power of enhanced SEO and engaging content to attract and retain users.
A Blueprint for Digital Brilliance
The Discover Atlanta website is a testament to the power of marrying cutting-edge tools with thoughtful storytelling. It’s not enough to look good online — web platforms must guide, delight, and convert. By prioritizing user experience, Atlanta transformed their site into a digital ambassador that continues to inspire travelers daily.
So we aimed for DiscoverAtlanta.com to inspire users about the experiences, food, attractions, and culture Atlanta offers rather than to inform.

Connecting Clicks to Communities
With the revamped website, Atlanta didn’t just see traffic—they saw purpose-driven engagement. It wasn’t just the numbers that stood out, Atlanta’s new digital experience became a tool for storytelling, putting the city’s unique personality front and center. Travelers didn’t just see Atlanta — they felt it.

Turning Search Into a Gateway to Adventure
With a city as dynamic as Atlanta, there’s no shortage of stories to tell. But in a crowded digital space, the challenge wasn’t what to say — it was how to ensure Atlanta’s stories reached the right audience. In addition to the website improvements, we collaborated on ongoing SEO improvements to amplify Atlanta’s voice in search results, ensuring the city becomes the answer to every traveler’s search query.
We got to work transforming Discover Atlanta’s SEO strategy, merging data-driven insights with creative storytelling to build a foundation for long-term organic growth.

Smarter Search, Bigger Impact
We identified high-impact search terms aligned with user intent, from “best Southern restaurants in Atlanta” to “top Atlanta attractions for families.” New articles and revamped existing pages were built around search intent, prioritizing relevance, readability, and conversion. Every headline, meta description, and image alt text worked to improve visibility. For us, SEO is never a set-it-and-forget-it game. Our team consistently reviewed analytics, made tweaks, and updated strategies based on performance, and the results speak for themselves.

Personalization Meets Purpose
The Discover Atlanta website isn’t just a platform, it’s a personalized gateway to the city, powered by AI and NLP. In an age where travelers expect tailored recommendations at their fingertips, Atlanta took personalization to the next level. The site doesn’t merely present content, it curates it. By analyzing user behavior, preferences, and search intent, the platform delivers an experience that feels intuitive, relevant, and personal. From suggesting local gems to rafting itineraries based on individual interests, every interaction is designed to resonate deeply with travelers.
